Privacy Policy & Notice of Privacy Practices

Effective Date: 8/12/2025  Last Updated: 8/12/2025

‍Next Level Recovery Associates Inc. (“we,” “our,” “us”) is committed to safeguarding the privacy and confidentiality of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), applicable state privacy laws, and the LegitScript Certification Standards.

This Notice of Privacy Practices applies to all services provided by Next Level Recovery Associates Inc., including services delivered by our employees, contractors, volunteers, and business associates. It describes how we may use and disclose your PHI, your rights regarding your PHI, and our responsibilities to protect it.

By law, we must provide you with this Notice and follow its terms while it is in effect. We may update this Notice from time to time, and any changes will apply to all PHI we maintain. Updated versions will be available upon request and posted on our website.

1. Uses and Disclosures of Protected Health Information

We may use or disclose your PHI for the following purposes, as permitted or required by law:

• ‍a. Treatment – To provide, coordinate, or manage your care. For example, sharing relevant PHI with another healthcare provider or facility involved in your treatment.
• ‍b. Payment – To bill and receive payment for the services provided. This may include contacting your insurance carrier to verify coverage or process claims.
• ‍c. Healthcare Operations – For essential business activities such as quality assurance, staff training, internal audits, or accreditation activities.
• ‍d. As Required by Law – We may disclose PHI if required by federal, state, or local law.
• ‍e. To Prevent Serious Harm – If you pose a serious threat to yourself or others, we may disclose PHI to appropriate authorities to prevent injury or loss of life.
• f. Public Health and Safety – For purposes such as reporting communicable diseases or complying with public health authority requests.
• g. Law Enforcement and Legal Proceedings – In response to valid court orders, subpoenas, warrants, or other lawful processes.
• h. Other Uses with Authorization – Any use or disclosure not listed above will only occur with your written authorization. You may revoke your authorization in writing at any time, except where we have already acted on it.

2. Your Rights Regarding Your Protected Health Information

You have the right to:

• ‍Inspect and Copy – View or obtain copies of your PHI (electronic or paper), except in certain limited situations.
• Request Amendment – Request corrections or updates to your PHI if you believe it is inaccurate or incomplete.
• Request Restrictions – Ask us to limit the use or disclosure of your PHI for treatment, payment, or healthcare operations. While we are not required to agree, we will consider all requests.
• ‍Confidential Communications – Request that we communicate with you in a specific way or at a different location (e.g., by mail to a P.O. box instead of your home address).
• Accounting of Disclosures – Request a list of certain disclosures we have made of your PHI over the past six years.
• Receive a Paper Copy of This Notice – Request a physical copy of this Privacy Policy at any time, even if you have received it electronically.
• File a Complaint – File a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.

3. Our Legal Duties

We are legally required to:

• Maintain the privacy and security of your PHI.
• Provide you with this Privacy Policy and Notice of Privacy Practices explaining our legal duties and privacy practices.
• Follow the terms of the Notice currently in effect.
• Notify you promptly in the event of a breach that may have compromised the privacy or security of your PHI.
• Comply with all applicable HIPAA regulations and relevant state laws.

4. Complaints

If you believe your privacy rights have been violated, you may file a complaint:

‍With Us:
Privacy Officer
Next Level Recovery Associates Inc.
4400 North Federal Hwy, Suite 210-35
Boca Raton, FL 33431
Phone: +1 (800) 566-2516
Email: Consult@nextlevelra.com

With the U.S. Department of Health and Human Services (HHS):
Office for Civil Rights (OCR)
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr

5. Acknowledgment

By receiving services from Next Level Recovery Associates Inc., you acknowledge that you have been provided with a copy of this Privacy Policy and Notice of Privacy Practices and that you understand your rights under HIPAA.