Case Management Services | Creating Lasting Change with Concierge Precision
We specialize in providing concierge case management services that are tailored, judgment-free, and grounded in a philosophy of true understanding.
Whether you're navigating mental health challenges, substance use disorders, eating disorders, or complex life transitions, our team is equipped to walk alongside you with discretion, professionalism, and cultural sensitivity.
What Makes Our Case Management Different?
At Next Level Recovery Associates, our case management services are rooted in one simple philosophy: everyone deserves to be heard, understood, and supported on their terms.
We understand that life’s complexities often go far beyond what traditional treatment approaches address—and that there are no one-size-fits-all models to recovery.
Instead, we provide customized support before, during, after, or in place of treatment, built around each client’s unique values, culture, and life circumstances.
With our case management services, you can expect:


Global Reach with Multilingual Expertise
Whether you're located in New York, London, Paris, Palm Beach or elsewhere, our team is prepared to meet you exactly where you are.
Operating from our Boca Raton headquarters, we offer international case management services with a team that is diverse, trauma-informed, and sensitive to the nuances of identity, background, and lived experience.
We also have professionals fluent in Spanish, French, Mandarin, and other languages to meet our clients and families in the language they feel safest expressing themselves
Curated Support Teams, Built Around You
Recovery should fit your life—not the other way around.
Our approach is flexible, client-centered, and built to adapt to a wide range of needs, including those involving high levels of responsibility or intricate family dynamics.
Diverse Team of Seasoned Professionals
Our psychologist-led team integrates credentialed professionals across clinical, behavioral health, and wellness disciplines—including BS, CIP, CRC, AIS, and LPN—while collaborating with a trusted network of licensed therapists, physicians, dietitians, and psychologists.
Clinical Excellence Meets Concierge-Level Support
At Next Level Recovery Associates, we combine the rigor of clinical care with the personalization of luxury service.
Our offerings are as dynamic and flexible as the people we serve, with layers of support that span psychiatric care, trauma-informed evaluations, and ongoing coordination with top-tier specialists.


Immediate Crisis Intervention and Stabilization
When crisis strikes, our case management team provides immediate response and coordination. We specialize in rapid assessment and stabilization for individuals experiencing substance use emergencies, mental health crises, or complex life transitions requiring immediate professional intervention.
Our team coordinates with medical professionals, legal advisors, and family members to ensure comprehensive crisis management that protects both your health and your privacy.
Our stabilization services at Next Level Recovery Associates also include coordinating safe housing arrangements, seamlessly guiding transitions between trusted medical and psychiatric providers, and acting as a trusted bridge between legal professionals when necessary.
Ongoing Support and Care Coordination
Our case managers maintain regular contact with your treatment providers. This way, we can facilitate progress updates, adjust care plans as needed, and ensure that any emerging issues are addressed promptly.
This includes coordination with specialized treatment centers, outpatient programs, and private practitioners.
Comprehensive Transition Planning
Our case management services can also ensure smooth transitions from residential treatment to independent living, from intensive outpatient programs to regular therapy, or from crisis intervention to stable ongoing support.
We create detailed continuity plans that address potential challenges and provide resources for sustained success.
We also help clients establish realistic, measurable goals for their recovery and personal development, and then provide the support and resources necessary to achieve these objectives. This includes connecting clients with educational opportunities, volunteer work, or other pursuits.


Specialized Expertise Areas
Our case managers are experienced in supporting individuals and families navigating:
- Substance use disorders (SUD)
- Eating disorders and disordered eating patterns
- Trauma, PTSD, and anxiety
- Co-occurring psychiatric diagnoses
- High-profile and high-responsibility lifestyles
- Complex family dynamics, career transitions, and life crises
We also provide family coaching, therapy intensives, and support for loved ones who may need help understanding how to best support their family member in recovery.
Get in Touch
Frequently Asked Questions About Case Management
Here are a few commonly asked questions our team receives about case management services:
Our concierge-style case management is designed specifically for sophisticated clientele who expect the highest level of professional excellence and complete discretion. We create treatment plans based on your specific needs and provide worldwide service delivery from our Boca Raton headquarters.
Our approach emphasizes curated attention that understands the unique challenges of complex family dynamics, demanding public roles, or layered personal circumstances.
We provide comprehensive case management for substance use disorders, mental health conditions including anxiety and depression, eating disorders, trauma and PTSD, and co-occurring disorders.
Our team also specializes in supporting clients through complex life transitions such as divorce, career changes, family dynamics, and inheritance issues.
Whether you need support before, during, or after treatment, we create specific protocols for your unique situation.
We can serve as the central coordination point for all your healthcare providers, ensuring seamless communication between therapists, psychiatrists, medical doctors, and other specialists.
Rather than replacing your existing wellness team, we work alongside them to enhance and coordinate your care through our collaborative care model. This prevents gaps in treatment and ensures all members of your care team are working toward the same goals.
We maintain the highest standards of confidentiality in all our case management services, understanding that our clients often have complex family dynamics, business interests, and public profiles requiring careful consideration.
Our team is experienced in managing sensitive information, coordinating with legal professionals when necessary, and ensuring all communications and documentation are handled with complete privacy.
Contact Next Level Recovery Associates today for a confidential consultation where we'll assess your specific needs and develop a customized service plan.
Our team is available 24/7 for crisis situations and can begin providing support immediately.